At Prestige Shuttle, we value your trust and are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, store, and safeguard your information when you use our transportation services, website, booking platforms, or interact with us in any way.
Personal Information: When you book tickets or request services, we may collect your name, contact number, email address, and payment details.
Booking & Travel Information: Details such as travel dates, departure and arrival locations, seat preferences, and any special requests.
Communication Records: Information from phone calls, emails, or messages exchanged with our customer service team.
Device & Technical Data: If you use our website or online booking system, we may collect your IP address, browser type, operating system, and similar technical information.
Service Delivery: To process bookings, manage your travel, and provide customer support.
Service Improvement: To enhance our services, develop new offerings, and improve efficiency.
Safety & Compliance: To ensure passenger safety, comply with regulations, and prevent fraud or misuse.
Marketing (With Consent): To send updates, promotions, or offers related to Prestige Shuttle services.
We may share your information:
With our operational teams and staff who need it to fulfill your booking.
With payment processors or service providers who assist us in delivering our services.
When required by law or to protect the safety and rights of passengers, staff, or the company.
We do not sell your personal information to third parties.
We use industry-standard security measures to protect your information against unauthorized access, loss, or misuse.
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.
You have the right to:
Access, update, or request deletion of your personal data.
Withdraw consent for marketing communications.
Request details of the information we hold about you.
We may update this Privacy Policy from time to time. The latest version will always be available on our official website and at our offices.
By using Prestige Shuttle’s services, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your information as described here.